I Fixed It, Now What?
	As a builder, you also have rights. You’ve fixed the defect the homeowner has presented, but they do not like the way it was repaired or you find that the remaining dispute is contractual. Depending on your warranty company, you also have the right to request arbitration. It is very important however, that once you have requested arbitration, you may be bound by the arbitrator’s decision. Every homeowner will not be happy with your work, that’s where you can rely on your Warranty Administrator or sales representative for assistance and direction for filing for arbitration.